MAIX LEGAL APP TERMS AND CONDITIONS
Posted Date: September 11, 2026
App Name: Maix Legal by Lomax Law Firm
Welcome to the Maix Legal app (the “App” or “Maix”), which is owned and operated by Lomax Law Firm, P.A. (“Lomax Law Firm,” “Law Firm,” “Firm,” “we,” “our,” or “us”).
These App Terms and Conditions (“Terms”) govern access to and use of the App. They work together with the Firm’s Privacy Policy, the Contract of Limited Representation accepted during onboarding, and any separate Contract of Representation governing a specific legal matter.
Please review these Terms carefully.
1. ACCEPTANCE OF TERMS
By creating an account, selecting the control indicating acceptance, or continuing to use the App after these Terms are presented to you, you acknowledge that you have read and agree to these Terms and the Privacy Policy.
The legal services provided under the Firm’s general limited representation are governed by the separate Contract of Limited Representation. Representation for a specific legal matter is governed by the applicable separate Contract of Representation and the Firm’s acceptance of that matter.
If you do not agree to these Terms, do not create an account or use the App.
2. IMPORTANT DEFINITIONS
For these Terms:
“App Client” or “you” means a person who has created a Maix account and accepted the Contract of Limited Representation.
“Maix Chat” means the Firm-operated, AI-assisted legal-preparation service within the App.
“Attorney Request” means a request submitted through the App asking a licensed attorney to review information concerning a potential legal matter or possible representation.
“Matter” means a specific legal claim, case, injury, dispute, application, or other legal issue for which representation may be requested.
“Class Action” is a simplified, consumer-friendly term used in the App for matters involving similar claims, conduct, products, events, or injuries. Depending on the context, it may refer to a class action, multidistrict litigation, mass tort, consolidated litigation, personal-injury or wrongful-death claim, individual claim or lawsuit, bankruptcy claim, or another similar proceeding. Use of this term does not mean that a matter has been or will be certified as a class action.
“Watch” or “Watchlist” means the App’s separate informational and trend-reporting feature. Watch and Watchlist submissions are not Maix Chats or Attorney Requests unless the App expressly permits you to convert or submit the information through the applicable legal-preparation or attorney-request process.
3. PURPOSE AND PERMITTED USE OF THE APP
Maix is a secure legal-technology platform operated by Lomax Law Firm. The App is designed to help App Clients:
learn about current or potential Class Actions and other legal matters;
describe potential legal issues;
organize relevant facts and supporting materials;
prepare questions and information for possible attorney review;
preserve Maix Chat conversations in a confidential legal-preparation file associated with the App Client’s account;
prepare and submit Attorney Requests when the App Client is ready;
complete Applications for specific Matters;
communicate with the Firm or participating attorneys through available features; and
use Watch and Watchlist features to follow or report possible patterns of harm.
Maix Chat is not intended for unrelated or general-purpose AI inquiries. You agree to use Maix Chat only for legal preparation, potential legal matters, Attorney Requests, and related communications. The App may decline, redirect, restrict, or end conversations that are unrelated to those purposes or that violate these Terms.
Subject to these Terms, the Firm grants you a limited, personal, revocable, nonexclusive, nontransferable license to access and use the App, including Maix Chat, for lawful, personal, noncommercial legal-preparation purposes.
You may not:
copy, modify, distribute, sell, sublicense, or commercially exploit the App;
reverse engineer, decompile, probe, scrape, or attempt to discover the App’s source code or security controls, except where applicable law expressly permits it;
interfere with the App’s operation, security, authentication, or access controls;
use automated systems to access or burden the App without written authorization;
impersonate another person or submit information you are not authorized to provide;
use the App to threaten, harass, defraud, or harm another person;
upload malicious code or unlawful content; or
use the App for an unlawful purpose.
4. USER ACCOUNTS AND ELIGIBILITY
You must be at least 18 years old and legally competent to create an account and accept these Terms. If you act for a minor, an incapacitated person, or another individual, you represent that you have legal authority to do so.
You agree to:
provide accurate and reasonably complete information;
keep your information current;
protect your login credentials, signature PIN, devices, and accounts;
promptly notify the Firm of suspected unauthorized access or use; and
accept responsibility for activity performed through your account unless caused by circumstances for which applicable law places responsibility elsewhere.
The Firm may require identity or authority verification before allowing access to particular information, documents, signatures, or legal workflows.
5. GENERAL LIMITED REPRESENTATION AND SPECIFIC MATTERS
The Contract of Limited Representation describes the limited legal services the Firm provides generally through Maix. These Terms do not replace, enlarge, or reduce that Contract.
The general limited representation does not mean that the Firm represents you for every legal issue you describe, every Maix Chat you create, or any specific Matter.
Representation for a specific Matter begins only when all requirements established by the applicable process have been satisfied, which may include:
you request representation for the specific Matter;
you provide the requested information and documents;
the Firm completes its review, including any required eligibility and conflict review;
you complete any required separate Contract of Representation;
the Firm accepts the Matter; and
the Firm confirms its acceptance to you through the App or another authorized communication method.
Submitting information, beginning or completing an Application, signing a proposed agreement, communicating through Maix Chat, submitting an Attorney Request, or communicating with an attorney does not by itself require the Firm or another attorney to accept a specific Matter.
You remain free to consult or retain another lawyer concerning any Matter that the Firm has not accepted.
6. MAIX CHAT: FIRM-DIRECTED LEGAL PREPARATION
Every Maix Chat is provided as a Firm-operated legal-preparation service. Its intended purposes are to help you communicate information to the Firm, describe a potential legal issue, organize relevant facts and materials, prepare legal questions, and prepare an Attorney Request for possible review by a licensed attorney.
Maix uses artificial-intelligence technology to generate responses. Maix is not a licensed attorney. Unless the App expressly tells you that particular content has been reviewed or approved by a licensed attorney:
Maix responses are AI generated and have not been reviewed by an attorney;
Maix responses are not personalized legal advice;
Maix responses may be incomplete, outdated, inaccurate, or inappropriate for your circumstances;
Maix cannot make decisions requiring a lawyer’s professional judgment; and
you should not rely on Maix as a substitute for communicating with a licensed attorney.
Nothing Maix says creates or expands the Firm’s representation of you for a specific Matter. Only the acceptance process described in Section 5 can establish representation for a specific Matter.
The Firm may establish instructions, approved purposes, technical controls, and review procedures governing Maix Chat. You agree not to instruct Maix to act outside its legal-preparation purpose or to evade those controls.
7. CONFIDENTIALITY, AI PROCESSING, AND PRIVILEGE
Maix Chat is provided through Firm-controlled systems and enterprise AI services authorized by the Firm. App Clients receive access to Maix Chat through the App but receive no direct access to, ownership interest in, or license to use the Firm’s enterprise accounts, credentials, underlying AI models, or third-party services outside the App.
The Firm treats Maix Chat communications as confidential communications made in connection with the general limited legal services provided through the App and the preparation of possible requests for additional legal services.
The Firm uses reasonable administrative, technical, contractual, and security measures designed to protect those communications. Maix Chat may use Firm systems and third-party technology providers, including artificial-intelligence and cloud-service providers, to transmit, process, generate, and store content. The Firm requires such providers to handle information under applicable contractual, confidentiality, privacy, and security requirements.
The Firm’s treatment of a communication as confidential is not a promise that a court or other authority will recognize attorney-client privilege, work-product protection, or another legal protection in every jurisdiction or circumstance. Those protections depend on the facts, the purpose and content of the communication, the persons with whom it is shared, and applicable law.
Do not submit passwords, complete Social Security numbers, complete financial-account numbers, or other unnecessary identifiers through Maix Chat. Provide especially sensitive information only when the App or the Firm specifically requests it through an appropriate process.
8. MAIX CHAT FILE AND ATTORNEY REQUESTS
Maix Chat conversations and related materials are stored in a confidential legal-preparation file associated with your account using the App’s encryption and other security safeguards. This file preserves your legal-preparation history so that you can continue organizing a potential Matter and, when ready, use relevant information to prepare or submit an Attorney Request.
Saving information in this file does not mean that an attorney has reviewed it. The App will identify when attorney review has been requested and when, if applicable, particular information has been reviewed by an attorney.
When you submit an Attorney Request, you authorize the Firm to use the information you select or that the applicable workflow identifies as part of the request to evaluate the potential Matter, conduct appropriate reviews, communicate with you, and decide whether the Firm or a participating attorney may offer additional legal services.
An Attorney Request does not guarantee a response within a particular time, acceptance of a Matter, representation, filing of a claim, or any result.
9. DEADLINES AND URGENT MATTERS
Using Maix, creating or continuing a Maix Chat, saving information, joining a Watchlist, submitting a Watch report, beginning or completing an Application, submitting an Attorney Request, or waiting for a response does not extend or suspend any statute of limitations, filing deadline, notice period, appeal deadline, or other legal deadline.
The Firm has no duty under these Terms to identify every possible claim or deadline. If a matter may be urgent or time sensitive, promptly contact a licensed attorney directly and do not rely solely on the App or wait for an App response.
10. WATCH AND WATCHLIST FEATURES
Watch and Watchlist features allow users to follow emerging issues and may allow users to report experiences that could help the Firm identify patterns across multiple reports.
Unless the App expressly states otherwise for a particular workflow:
a Watch or Watchlist submission is informational and is not a Maix Chat, Application, or Attorney Request;
the submission does not request or create representation for a specific Matter;
the Firm may review, de-identify, combine, or aggregate submissions to identify trends and potential patterns;
the Firm is not required to investigate, pursue, or provide an individual response concerning every submission; and
the Firm may contact you if additional information or a separate legal-preparation process may be appropriate.
Do not include unnecessary personal identifiers or highly sensitive information in a Watch or Watchlist submission.
11. ATTORNEY COMMUNICATIONS AND INDEPENDENT ATTORNEYS
The App may allow you to communicate with a Lomax Law Firm attorney or request a connection with an independent attorney. Communications made to seek legal advice or representation will be treated as confidential, subject to applicable law.
An attorney connection or conversation does not by itself establish representation for a specific Matter. The attorney or firm must separately accept that Matter under the applicable process.
An independent attorney made available through the App may not be an employee or agent of Lomax Law Firm. Unless the Firm separately agrees to represent you for the Matter, the Firm does not control the independent attorney’s professional judgment and is not responsible for that attorney’s professional services. Any platform arrangement with an independent attorney will not control the attorney’s professional judgment.
No attorney is guaranteed to be immediately available through the App.
12. APPLICATIONS AND CLASS ACTION PARTICIPATION
When you submit an Application concerning a Class Action or another specific Matter:
eligibility and participation are not guaranteed;
criteria, scope, procedural form, and deadlines may change;
the Firm may request additional information, documents, signatures, or consent;
the Firm and any participating counsel must complete their review before accepting the Matter;
acceptance of representation does not guarantee filing, certification, settlement, compensation, recovery, or another result; and
the separate Contract of Representation controls the scope of representation, fees, costs, responsibilities, withdrawal, and other terms for the specific Matter.
You agree to provide accurate information and reasonably cooperate with requests relating to an Application or accepted Matter.
13. FEES, COSTS, AND CONTRACTS
There are no monetary attorneys’ fees or litigation expenses owed under the general Contract of Limited Representation.
A separate Contract of Representation for a specific Matter may contain a contingent-fee agreement and provisions concerning litigation costs, expenses, and reimbursement of Medicare, Medicaid, Veterans/Tricare, or private medical or health-insurance liens. The percentage, calculation method, costs, and other financial terms stated in that separate agreement control.
These Terms do not establish a 36% fee or any other fee for every Matter.
Signed agreements and other documents may be made available through the App. You are responsible for reviewing the complete terms of each agreement before signing it.
14. ELECTRONIC RECORDS AND SIGNATURES
The App allows agreements and other records to be reviewed, accepted, and signed electronically. By choosing to sign electronically, you consent to conduct the applicable transaction electronically and to receive the agreement and related records in electronic form.
You agree that:
an electronic signature may include a name, mark, symbol, or other electronic action that is attached to or logically associated with an agreement or record and adopted by you with the intent to sign;
applying your electronic signature and selecting the App control that confirms or submits it is your affirmative act showing your intent to sign the agreement presented to you;
your electronic signature may be attributed to you using the context and surrounding circumstances of the signing process, which may include your authenticated account, the signature associated with the agreement, the date and time of execution, and related electronic records maintained by the App;
you will not permit another person to access your account or apply your electronic signature;
you will review the complete agreement before signing; and
your electronic signature and the resulting electronic agreement may have the same legal effect, validity, and enforceability as a handwritten signature and paper agreement to the extent permitted by applicable law.
The App may retain an accurate and reproducible electronic copy of each signed agreement and make it available through your account or another reasonable method. You should download or otherwise retain a copy for your records.
Contact the Firm promptly if you believe an electronic signature or agreement was created or submitted through your account without your authorization.
15. PRIVACY AND USE OF INFORMATION
The Privacy Policy explains the categories of information the App collects, the purposes for which information is processed, the providers or other persons to whom information may be disclosed, applicable retention practices, security safeguards, and available privacy choices.
Information may be used as reasonably necessary to:
provide the App and the general limited legal services;
operate Maix Chat and maintain your legal-preparation file;
prepare, evaluate, and administer Attorney Requests and Applications;
provide legal services for an accepted Matter;
communicate with you;
operate Watch and Watchlist features;
protect accounts, investigate misuse, maintain security, and prevent fraud;
comply with legal, regulatory, contractual, and professional obligations; and
maintain records and administer the Firm’s services.
The Firm does not sell personal information or use Maix Chat content for third-party advertising. Additional details and any legally required disclosures appear in the Privacy Policy.
16. SECURITY
The Firm uses safeguards designed to protect information transmitted, processed, and stored through the App, including encryption in transit and encryption at rest where applicable, authentication, access controls, and the Firm’s envelope-encryption architecture for protected client data.
No method of transmission or storage can be guaranteed to be completely secure. You are responsible for maintaining reasonable security over your device, email account, login credentials, and any unencrypted notifications or copies you create outside the App.
Text messages and ordinary email may not be encrypted. The Firm will not intentionally include sensitive legal information in an unencrypted notification when a more appropriate secure method is required, but notification content and delivery may depend on your settings and service providers.
17. NOTIFICATIONS AND COMMUNICATIONS
You consent to receive transactional, account, security, legal-workflow, and Matter-related communications through the App and through the contact methods you provide, subject to applicable law and your communication settings.
You are responsible for keeping your contact information current and reasonably monitoring communications concerning Attorney Requests, Applications, agreements, and accepted Matters.
Consent to marketing or promotional communications will be obtained and managed separately where required by law. Message and data rates may apply.
18. ACCOUNT CLOSURE AND RECORD RETENTION
You may request closure of your Maix account. Closing an account ends your ordinary access to the App and may terminate the general limited representation as provided in the Contract of Limited Representation.
Closing an account or deleting the App does not automatically terminate representation for a specific Matter already accepted under a separate Contract of Representation. If you have an active Matter and want to end or transfer that representation, contact the Firm. Withdrawal or transfer will be handled under the applicable agreement, law, court rules, and professional obligations.
Account closure does not necessarily require deletion of every record. The Firm may retain Maix Chat files, Attorney Requests, Applications, signed agreements, communications, litigation materials, audit and security logs, and other records for periods reasonably required by law, professional obligations, Firm policy, dispute preservation, security needs, or legitimate legal purposes.
Records retained after account closure remain subject to applicable confidentiality and security obligations. The Privacy Policy provides additional information about retention and available deletion requests.
19. THIRD-PARTY TECHNOLOGY AND LINKS
The App relies on third-party services that may include cloud hosting, authentication, communications, storage, encryption-support, and artificial-intelligence providers. The Firm evaluates and supervises these services as appropriate to their functions and requires information to be handled under applicable contractual and confidentiality requirements.
The App may also contain links to third-party websites or services that the Firm does not operate. The Firm is not responsible for the independent content, availability, or privacy practices of those external services. A link does not necessarily constitute endorsement.
Your mobile platform or app store may impose additional terms concerning downloading, licensing, updates, and use of the App.
20. APP AVAILABILITY AND AI LIMITATIONS
The Firm may update, modify, suspend, restrict, or discontinue App functions. The App, networks, providers, and AI systems may occasionally be unavailable, delayed, or affected by errors.
AI-generated content should be treated as preparatory material. Do not use unreviewed Maix output as a final legal document, court filing, statement of law, calculation of a deadline, or substitute for an attorney’s professional judgment.
The Firm does not guarantee uninterrupted App operation, immediate attorney availability, AI accuracy, acceptance of a Matter, or a particular legal outcome.
21. SUSPENSION AND TERMINATION
The Firm may restrict, suspend, or terminate App access if reasonably necessary to address:
a material violation of these Terms or another applicable agreement;
unlawful, fraudulent, abusive, or dangerous conduct;
threats to security, privacy, systems, providers, users, or third parties;
a legal or regulatory requirement; or
discontinuation of the App or a relevant service.
Any restriction affecting an existing attorney-client relationship will be handled consistently with applicable agreements, law, court rules, and professional obligations. Terminating App access does not by itself terminate representation for a specific Matter.
22. LIMITATION OF LIABILITY FOR APP OPERATION
To the extent permitted by applicable law, the Firm is not liable for damages arising solely from interruption, delay, unavailability, malfunction, unauthorized misuse, or inability to access the App.
Nothing in these Terms disclaims or limits any duty, responsibility, remedy, or liability that cannot lawfully be disclaimed or limited, including professional duties arising from an attorney-client relationship.
23. GOVERNING LAW AND DISPUTES
These Terms are governed by Mississippi law, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Disputes concerning legal representation, professional services, fees, or a specific Matter are governed by the applicable Contract of Limited Representation or separate Contract of Representation.
Unless another enforceable agreement or applicable law provides otherwise, a legal proceeding concerning only access to or operation of the App must be brought in a state or federal court with jurisdiction in Jackson County, Mississippi, and the parties consent to that jurisdiction and venue.
These Terms do not independently require binding arbitration. Arbitration applies only if the affected parties enter into a separate enforceable arbitration agreement governing the dispute.
24. CHANGES TO THESE TERMS
The Firm may update these Terms to address changes in the App, technology, providers, security practices, law, or Firm operations.
The Firm will provide reasonable notice of material changes through the App, email, text message, or another appropriate method. Continued use after notice may constitute acceptance of administrative or App-related changes where permitted by law.
A change that alters the scope of the general limited attorney-client relationship, representation for a specific Matter, or another term requiring affirmative consent will take effect only after any required consent is obtained. Changes to these Terms do not retroactively modify a separate Contract of Representation.
25. ORDER OF CONTROLLING DOCUMENTS
These Terms govern access to and operation of the App. If these Terms conflict with another applicable document:
the separate Contract of Representation controls for an accepted specific Matter;
the Contract of Limited Representation controls the general limited attorney-client relationship;
the Privacy Policy controls the description of data collection, processing, disclosure, and privacy rights; and
these Terms control ordinary App licensing, access, and acceptable use.
26. SEVERABILITY; NO WAIVER; ASSIGNMENT
If a provision of these Terms is held unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
Failure to enforce a provision on one occasion is not a waiver of the right to enforce it later.
You may not assign or transfer your account or rights under these Terms without the Firm’s written consent. The Firm may assign App-related rights and obligations as part of a lawful reorganization or transfer, subject to applicable confidentiality, professional, and client-consent requirements.
27. CONTACT INFORMATION
Questions concerning these Terms, the App, account closure, privacy requests, or support may be submitted at:
Lomax Law Firm, P.A.
2502 Market Street
Pascagoula, Mississippi 39567
Phone: (228) 762-3161
Support: https://www.thelomaxlawfirm.com/contact-us
By accepting these Terms, you acknowledge that you have had an opportunity to review them and the related Privacy Policy and agreements.